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Advisor Employee Relations

Posted Date:  Nov 14, 2023
Requisition Number:  120492

Position Title: Advisor Employee Relations

Reports to: Sr Mgr Global Employee Experience

Dept / Function: Human Resources       

Location: Remote (Nuevo Leon or Jalisco)



The Employee Relations Advisor is a member of the Employee Relations Center of Excellence reporting to the Sr Manager Global Employee Experience. The Employee Relations (Advisor/Consultant) will advise and coach Hershey’s people leaders and employees on employment matters including escalated HR policy and procedure interpretation, employee conflicts and ways of working, preparing for difficult conversations, engaging employees, and performance management. This role supports the implementation of ER /HR strategies, programs and policies that promote positive relationships by helping to mitigate and resolve issues between individuals. This role will be expected to partner with Strategic Talent and Business Partners, HR Support Center, Legal, and other stakeholders to ensure a fair and consistent approach to policies and procedures. This role will also help coach employees and leaders with the goal of minimizing risk and preventing the unfair treatment of employees.


Key Responsibilities:

  • Advises people leaders and employees on issues related to policy interpretation, basic employment law, and/or compliance situations. Escalates to ER investigations and/or E&C, as appropriate.
  • Provides coaching and support to people leaders to address employee performance concerns including conversation and documentation preparation to drive consistency including supporting drafts of performance improvement plans. 
  • Supports leaders in conversations with employees (including but not limited to severance reviews).
  • Assesses and coaches people leaders and employees to help them address escalated issues including facilitation of mediation, as needed.
  • Analyze and report on respective data to assess where action can be taken to mitigate risk; present insights and make recommendations for proactive solutions to help minimize the need for ER intervention.
  • Offers after-care support for all employee relations matters including but not limited to coaching, training, subsequent check-ins, and other actions after case closure across tiers to ensure remediation effectiveness.
  • Other duties as assigned.  May support ER projects and work on cross-functional projects, as needed.



  • 3-5 years progressive HR or related experience
  • Demonstrated experience coaching employees to drive to the right outcomes /solutions.
  • Thorough understanding of HR policies and procedures, and knowledge of Federal and State regulations, including EEO laws and regulations.
  • Bachelor’s degree in HR, Business, or related field
  • Professional Certification in HR preferred.
  • Demonstrated proficiency in employee and/or labor relations strategy.






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