Job Location: Hazleton, PA   

Please note: Bilingual English & Spanish required

Summary:

The Hershey Company Hazleton plant is a 317,000 square foot Union plant with about 587 full-time employees.

This position is responsible for administrative support for the HR Team and plant employees.  This will involve organizing and preparing plant communications, recruiting, and onboarding support & coordination, SAP entry and coordinating in-house meetings. This position serves as the primary contact for employees, retirees, and applicable external vendors.

Responsibilities:

• Serves as a liaison between Corporate Communications and plant employees
• Supports plant wide communications including assisting with development of communications, dissemination of all plant wide communications and posting communications in common areas
• Provides administrative support to Human Resources activities such as SAP data entry and reporting, attendance tracking, leave of absence tracking, prepares and coordinates discipline action filing, and other projects as assigned
• Manages all hourly unemployment compensation claims
• Provides excellent customer service to employees by addressing HR questions, and documenting employee concerns in a timely manner
• Escalates matters when necessary to appropriate personnel
• Drives employee engagement by coordinating plant engagement initiatives, including serving as a key member of all culture related Teams
• Coordinates recruiting activities, including interview processes to ensure candidates are provided with pertinent information about the positions available 
• Attends job fairs and partners with local schools, community organizations and career events to recruit candidates
• Coordinates candidate onboarding and orientation for hourly and salaried workforce to ensure a positive transition for new hires
• Monitors hourly new hire probation periods and coordinates appropriate actions

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:

• Knowledge of Human Resources practices and Employment law relative to a Manufacturing environment
• Knowledge of recruiting and screening practices
• Analytical skills to interpret policy
• Planning and organizing skills
• Knowledge of unemployment processing and claims
• Excellent communication skills
• Ability to handle conflict
• Ability to handle confidential matters
• Computer skills - EXCEL, WORD, PowerPoint, SAP, Outlook

Minimum Education and Experience Requirements: 

• Associates / Bachelor's degree (or in process of obtaining) in HR / Business related field preferred
• Minimum of 2 years of experience in Human Resources related role preferred
• Previous experience building Human Resource capabilities, employee relations, staffing or training

Other:

Business Acumen

• Understands how businesses work including how strategies and tactics work in the marketplace. Maintains working knowledge of competitors as well as current and possible future policies, practices, trends, and information affecting his/her business and organization.

Drive for Results

• Pushes self and others to exceed goals and achieve breakthrough results. Recognizes the key actions necessary to achieve results, establishes and communicates the priorities to others, and maintains own and others focus on achieving the important goals. Demonstrates persistence in overcoming roadblocks to achieving results and encourages others to do the same.

Interpersonal Relations

• Establishes and maintains constructive and effective relationships built upon trust. Uses diplomacy and tact to diffuse even high-tension situations. Works to find common ground and mutually beneficial solutions to conflicts. Relates well to all kinds of people, up, down, and sideways, inside and outside the organization. Can represent his/her own interest and yet be fair to other groups. Viewed by others as a team player.

Problem Solving and Decision Making

• Uses a systematic process to solve difficult problems including gathering and examining information from a variety of sources; identifying the root cause of problems; drawing appropriate conclusions; generating viable solutions; and weighing the pros and cons to arrive at a final decision. Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure.

Process Management

• Identifies the processes required to accomplish work tasks; simplifies and integrates processes and work tasks to enable efficient workflow; utilizes best practices to organize people and activities; measures results against key metrics; uses resources efficiently.

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