Analyst Risk & Insurance

Position Title:  Risk and Insurance Analyst

Position Location:  Hershey, PA

Summary:  The Risk & Insurance Analyst supports the Risk & Insurance Department, responsible for the global procurement of insurance, provides claim support / oversight, leads risk transfer, explore initiatives to reduce and mitigate risk to the business on an enterprise-wide scale. 

Major Duties/Responsibilities: 

Summary of major duties:

• Claim management – Oversee management of >425 claims per year with an annual budget of $5M. Claim types include Workers’ Compensation, Auto Liability, General Liability and Property.  Claim handling is coordinated with internal partners, Third Party Administrator (TPA), insurance broker, legal counsel, and insurance companies.  Analyst will be responsible to ensure proper resources are allocated to the claim, approve reserve and settlement requests, lead quarterly claims, educate, and support internal teams, and manage relationships with the TPA and external legal counsel.
• Coordinates insurance and claim audits.
• Assist with gathering and evaluating exposure information.
• Support budget, actuarial, surety bond, letter of credit and insurance placement processes
• Review invoices for accuracy and process in SAP
• Balance monthly, quarterly, and annual accounting in Blackline and SAP
• Track, monitor and implement procedures to improve Key Performance Indicators (KPIs)

Maintain calendar of deliverables, contact lists and other tracking documents

• Ensure compliance documents are properly completed and maintained.
• Build and maintain internal and external relationships with key individuals.
• Provide internal training on claim handling process and role of the Risk & Insurance Department
• Assist with the integration of new entities.
• Provide support for ad hoc department or cross-functional projects.
• Provide Certificates of Insurance (COI) to business partners

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: 

• Effective communication skills and ability to deal with various levels of management, co-workers, insurance carriers, brokers, and external suppliers of services.
• Strong analytical problem solving and decision-making skills.
• Proactive self-starter with ability to work without supervision in a fast-paced environment with changing priorities.
• Strong command of software applications commonly applied to the business environment; Microsoft Excel, Word, Power Point, SAP Knowledge is required.  Experienced user of multiple banking systems.
• Excellent time management skills.  Ability to prioritize work assignments, work under tight deadlines with multiple tasks.
• Able to work during company holidays.
• Claim handling and insurance experience (1-3 years preferred)
• Occasional travel is required.
• Ability to prioritize and manage multiple projects/areas of responsibilities simultaneously.
• Strong administrative and organizational skills; must be detail oriented.
• Knowledge of Excel, Power Point, Word and SAP
• Ability to lead a cross-functional team.
• Strong collaboration skills
• Ability to work with individuals at all levels of the origination.
• Problem solver
• Eagerness to learn about the business.
• Strong drive for results to deliver against goals.

Minimum Education and Experience Requirements:

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