Job Title:              Architect Privacy and Compliance Solutions

Job Location:             Hershey, PA or Remote 

This position is open to 100% remote.

Summary: 

Provide technical leadership, execute day-to-day solution support, and lead technical implementations for various consumer, customer, employee compliance technologies. Currently Hershey’s Compliance Technologies consist primary of Adobe Experience Platform and OneTrust. This role will provide technical leadership across but primarily focus on OneTrust as the core of our compliance technologies. The Hershey Company’s Information Services (IS) department supports these critical platforms to support our legal & business partners in driving growth, consumer engagement, and compliance.  

Major Duties/Responsibilities: 

• Day to Day management and administration of across the OneTrust platform as required by the role. 
• Provide architectural leadership and support for OneTrust Solutions as required. 
• Help to support the day-to-day operations of full-filling compliance requests by providing support to compliance operations analysts and team.  
• Coordinate and configure new consent requirements in OneTrust’s  Preference & Consent Management solutions as required by the role.
• Support updates regarding privacy policies and other related items in OneTrust’s ethic’s and compliance solution.
• Configure new PIA and DPIA in OneTrust as required by business or legal.  
• Management and maintenance of enterprise data mapping for privacy solutions in OneTrust.
• Support the compliance integration team with the system administration of privacy rights automation in OneTrust.
• Diagnose and track down any functional issues to a root or functional cause, and resolve issues as needed. 
• Coordinate with compliance ops team on proper handling of consumer PII within compliance systems. 
• Develop and maintain effective working relationships with team members, internal partners, customers, and others through good interpersonal skills. 
• Support management with facilitating training as required.
• Identify goals and objectives, success criteria, and action items/deliverables for completing projects in conjunction with Product and Solutions Managers. 
• Other duties as assigned.  

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:  

• Strong experience across OneTrust’s suite of solutions strongly preferred.
• 5+ years of system administration in InfoSec, data governance, data privacy or other IT compliance areas.
• 3+ years leading initiatives by analyzing systems design, assessing risk, and calculating business value to influence 3rd party software product selection
• Familiarity with APIs, Change Management strategies, Data Layer Management, and Digital ID Management a plus. 
• Poise and ability to act calmly and competently in high-pressure, high-stress situations.
• Strong problem-solving and analytical skills, able to manage multiple projects under strict timelines, work well in a demanding dynamic environment and meet overall objectives. Prefer experience as a Developer with a digital platform provider, digital agency, or within an IT organization.
• High level of personal integrity, and the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity.
• High degree of initiative, dependability, and ability to work with little supervision.
• Proficiency with Microsoft Office Suite, especially Teams, PowerPoint, Excel, Word, Outlook.  Experience with analytical tools and flowcharting tools, such as Microsoft Visio. 

Minimum Education Requirements:   

• Bachelor's degree in Computer Science, Management Information Systems, or Information Systems  
• CIPP, CIPM, or CIPT certifications preferred.   
• Master’s degree in Business, Information Systems, or other applicable advanced degree preferred.

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