Chief of Staff to the President U.S.
Why Hershey:
At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.
Location: Hershey, PA
This role is based in Hershey, PA with an expectation of 3 days per week in the Hershey office.
About The Hershey Company
At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.
Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.
The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose
How will you fit in the big picture?
The U.S. business is at the center of delivering this vision, navigating an increasingly dynamic environment shaped by evolving consumer preferences, changing customer expectations, competitive disruption, economic uncertainty, and an accelerating pace of transformation.
The Chief of Staff to the President, U.S. serves as a trusted advisor, strategic thought partner, and force multiplier to the President and the U.S. Leadership Team (USLT). This highly visible leadership role bridges strategy and execution by helping shape business priorities, driving enterprise alignment, accelerating strategic initiatives, and maximizing organizational effectiveness across the U.S. business.
As the President's right hand, the Chief of Staff enables faster, better decision-making; optimizes operating rhythms, governance, and resource allocation; and ensures the successful execution of the U.S. growth agenda. This leader serves as an enterprise connector who brings together cross-functional teams to solve complex business challenges, drive transformational initiatives, and deliver measurable business results.
What will you do?
Strategic Leadership & Enterprise Planning
- Serve as a strategic advisor to the President, U.S., providing insight on growth, performance, transformation, and organizational effectiveness.
- Lead annual and long-range strategic planning, ensuring alignment with enterprise priorities and value creation goals.
- Leverage consumer, customer, competitive, and market intelligence to identify risks and growth opportunities.
- Support executive decision-making through business cases, scenario planning, financial analysis, and recommendations.
- Lead strategic projects, transformation initiatives, and evaluations of growth, innovation, and M&A opportunities.
Leadership Team Effectiveness & Governance
- Drive the effectiveness of the U.S. Leadership Team through governance, operating rhythms, decision frameworks, and accountability processes.
- Facilitate key business reviews, planning sessions, and leadership meetings.
- Align leaders around priorities, decisions, and execution.
- Represent the President when appropriate to advance business priorities and decisions.
- Improve the speed and quality of decision-making across the organization.
Strategic Initiative & Program Leadership
- Lead execution of the President's highest-priority initiatives and ensure delivery of measurable business outcomes.
- Manage cross-functional programs, governance structures, milestones, and accountability.
- Proactively mitigate risks, remove obstacles, and resolve dependencies.
- Coordinate enterprise initiatives across Commercial, Marketing, Supply Chain, Finance, HR, Digital, and other functions.
- Advise USLT members on critical business initiatives and strategic opportunities.
Commercial Excellence & Business Performance
- Monitor business performance and key metrics, providing actionable recommendations to the President and USLT.
- Assess business risks and opportunities and partner with leaders to develop action plans.
- Ensure alignment among strategic priorities, investments, resources, and execution.
- Support delivery of Annual Operating Plan commitments and long-term growth objectives.
- Identify opportunities to strengthen competitive advantage through innovation, partnerships, digital capabilities, and portfolio expansion.
Operating Model
- Own and continuously improve the U.S. operating model, enabling effective governance, planning, communication, and decision-making.
- Integrate priorities into quarterly, annual, and strategic planning processes.
- Maintain focus on the most critical enterprise objectives.
- Drive OKR governance, measurement, and accountability.
- Improve cross-functional coordination and organizational execution.
Executive Communications & Stakeholder Engagement
- Develop executive communications, presentations, and strategic narratives for leadership, Board, investor, and external audiences.
- Partner with Corporate Communications and business leaders to ensure consistent messaging.
- Prepare the President for internal and external engagements, including Board meetings, town halls, customer interactions, and industry events.
- Serve as a communication bridge between the President, USLT, and broader organization.
- Partner with the Executive Assistant to maximize the President's effectiveness and focus.
Minimum Requirements
Education
- Bachelor's degree in Business, Economics, Finance, Marketing, Organizational Leadership, Analytics, or a related field required.
- MBA or other advanced degree strongly preferred.
Experience
The ideal candidate brings 10+ years of progressive leadership experience across strategy, consulting, commercial leadership, business operations, corporate development, transformation, or executive advisory roles.
Preferred experience includes:
- Chief of Staff, strategy, consulting, business operations, or commercial leadership experience.
- Experience working directly with senior executives and leadership teams.
- Background in consumer packaged goods, food and beverage, retail, or related growth-oriented industries.
- Experience leading complex cross-functional initiatives from strategy development through execution.
- Exposure to M&A, portfolio strategy, innovation, business model transformation, or enterprise change initiatives.
- Proven success influencing senior stakeholders and leading without formal authority.
- Demonstrated track record developing executive-level and Board-ready materials and communications.
The anticipated base salary range for this role is $189,200 - 236,500 per year. The actual base salary offered will depend on a variety of job‑related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance‑based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well‑being (as applicable). Learn more about Hershey’s benefits and all the resources Hershey provides to support our employees’ physical, emotional, and financial well‑being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
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Nearest Major Market: Harrisburg
