Generalist, Manufacturing Learning Business Partner (West Hershey)
Why Hershey:
At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.
About The Hershey Company
The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.
At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.
Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.
The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.
How will you fit in the big picture?
As the on-site learning business partner and instructional designer for the West Hershey Plant, you will create modern digital training assets that strengthen how manufacturing employees learn and how trainers deliver instruction. Working in a matrixed environment, you will connect plant priorities with the Lean Manufacturing COE and help advance learning and development capabilities across the site.
What will you do?
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Partner with plant and corporate stakeholders to design, develop, and implement learning programs using the Training Within Industry (TWI) manufacturing training methodology.
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Lead the West Hershey Skills implementation within the Augmentir Connected Worker platform.
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Use change management and performance consulting practices to identify efficiencies and improve the employee experience.
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Create engaging digital training content, including video, photography, eLearning, and work instructions, that helps learners learn and trainers train more effectively.
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Serve as a member of the plant Learning and Development Pillar and support continued advancement in pillar maturity.
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Work independently with professionalism and composure while adhering to the plant employee handbook and applicable regulatory requirements, company policies, plant procedures, and site rules.
Minimum Education & Requirements
Experience: 3+ years of relevant experience in instructional design, learning and development, performance consulting, change management, or a related field. Manufacturing and/or consumer packaged goods experience is preferred.
Education: Bachelor's degree in Instructional Design or a related field, or an equivalent combination of education and relevant experience. A master's degree in Instructional Design, Instructional Technology, Education, or a related field is preferred.
Knowledge, Skills & Abilities
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Knowledge of instructional design, adult learning theory, performance consulting, and change management.
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Ability to produce and edit video and photography and develop effective digital learning materials.
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Excellent verbal and written communication skills with a self-driven, independent working style.
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Professional maturity and composure under pressure, with the ability to collaborate effectively in a matrixed environment.
Benefits & Perks
At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
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Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
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Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
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Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
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Growth & Development: Career development programs, learning opportunities, and internal mobility
Benefits may vary based on role, location, and eligibility.
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.
You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.
To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
Nearest Major Market: Harrisburg
