IT Senior Manager, Supply Chain Planning Solutions

Posted Date:  Sep 15, 2023
Requisition Number:  118559


Job Title:            Senior Manager, Supply Chain Planning Solutions



Job Location:     Hershey, PA (Hybrid)





Our Information Services (IS) team is seeking a Senior Manager of Supply Chain Planning Solutions who will be responsible for leading business transformation initiatives, projects, as well managing the multi-year product strategy and roadmap for Hershey’s Supply Chain Planning capabilities.


This will include being a workstream leader in a multi-year program to transform The Hershey Company’s end-to-end Supply Chain and Commercial planning capabilities. This role is key in implementing new systems and processes that will enable planning capabilities of the future.



Major Duties/Responsibilities: 



Strategic Planning/Engagement –


  • Develop and deliver against a multi-year strategy for Supply Chain Planning
  • Evolve and own pipeline of ROI-based product use cases
  • Assist in the development of the strategic technology roadmap, justification and prioritization of technology initiatives, and identification of innovation opportunities.
  • Document system architecture plans and describe how the architecture aligns with business strategy.
  • Represent business requirements and priorities to IS while also representing the IS platform and programs to the business.
  • Research and evaluate best practices and emerging technology, industry, and market trends to drive optimization of delivered solutions.
  • Engage in product, technology, and vendor evaluations and benchmarking activities.
  • Participate actively in industry user groups.


Deliver Supply Chain Planning Solutions as the IS subject matter expert –


  • Workstream lead for a multi-year Integrated Dynamic Planning program
  • Lead remediation activities for Supply Chain planning systems into our SAP S/4HANA system
  • Coordinate team efforts (internal & external), communications to senior leadership, and setting clear prioritization and objectives.
  • Provide support for the end-to-end Supply Chain planning and VMI solutions.
  • Understand requirements and implement system solutions to enable and support complex business processes.
  • Work collaboratively and cross-functionally with business strategists, process owners, subject matter experts, and enabling teams.
  • Analyze business needs, define detailed requirements, and validate potential solutions with the business, following IS standards and methodologies.
  • solutions, define deliverables, and conduct structured design reviews with technical development teams to ensure consistent, well-integrated solutions.
  • Ensure business objectives and conditions of satisfaction (metrics) are met.
  • Coordinate with IS teams to prioritize and implement changes and strategies.
  • Coordinate with architecture and technical teams to manage application lifecycle.


Manage relationships with internal and external stakeholders –


  • Build and maintain strong partnerships with internal & external stakeholders
  • Work with business leaders to define options, risks, costs, benefits, and impacts on products, processes, and strategy.
  • Collaborate with business strategists, process owners, and subject matter experts to audit and map business processes.
  • Engage with external partners to leverage their expertise and resources to maintain and advance systems and technologies.
  • Contribute to the development of technical or business process expertise across the organization by sharing information with teammates and business partners.
  • Represent business requirements and priorities within Information Services.
  • Advise on options, risks, costs versus benefits and impacts on business processes, and systems.


Identify opportunities to enhance processes and systems –


  • Research and evaluate emerging technology, industry and market trends and best practices to drive Demand Planning Solutions optimization.
  • Conduct product, technology, and vendor evaluations.
  • Engage in benchmarking activities and actively participate in industry user groups.
  • Work closely with Enterprise Data, ERP, and Architecture teams to establish reusable patterns and architectures that support an interconnected and evolving data landscape.



Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: 



  • Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate complex technical topics with senior leadership.
  • Proven ability to build partnerships through client engagement
  • Proven track record and experience leading medium-size teams, developing and executing strategies, and ensuring operational excellence.
  • Poise and ability to act calmly and competently in high-pressure, high-stress situations.
  • Must be a critical thinker with strong problem-solving skills.
  • Excellent analytical skills, able to manage multiple projects under strict timelines, work well in a demanding and dynamic environment to meet overall objectives.
  • Project management skills; experience with Agile, scheduling, and resource management.
  • Ability to motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals.
  • High level of personal integrity, and the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity.
  • High degree of initiative, dependability, and ability to work with minimal oversight.



Minimum Education and Experience Requirements: 




  • Bachelor’s Degree with STEM focus (e.g., Computer Science, Information Systems) or Supply Chain



Required Experience:   


  • 7+ years of experience with a combination of IS development/operations, business engagement, analytics, or other IS jobs leveraging systems tools to support business process optimization of Supply Chain Planning development within the consumer-packaged goods (CPG) or related industry.
  • 7+ years of technical and functional experience in Supply Chain planning processes that support the creation of optimal planned production order, optimized inventory, and distribution replenishment plans. 
  • Experience with implementing and managing integrated planning platforms (e.g. Kinaxis, o9, Blue Yonder, SAP IBP)
  • Demonstrated experience in effective interactions with senior leadership in a Fortune 500 company
  • Demonstrated experience with Agile and Waterfall project methodologies
  • Demonstrated experience with Cloud technologies (Azure, Google Cloud, AWS, etc.)
  • Consistent ability to build relationships and leverage partners and advisors
  • Comfortable with current Microsoft Office Suite (O365), flowcharting tools, and sharing through Teams (or equivalent).
  • Good understanding of software development lifecycle and application lifecycle management.
  • Working knowledge of the functionality native to Demand Planning, Supply Planning, and Vendor Managed systems.
  • Functional understanding of standard interfaces built upon API, XML transactions.





  • Experience with an advanced forecasting system such as SAS DDPO or Viya
  • Experience with Kinaxis RapidResponse is strongly preferred.
  • Experience in Consumer Packaged Goods (CPG) industry
  • Hands on experience in the implementation of a Supply Chain Planning system.
  • Familiarity with contemporary data platforms, architecture, integration & analytics platforms, and approaches (e.g. Azure, Databricks, Snowflake, Informatica, SAP Business Technology Platform)
  • Working knowledge of SAP S/4 is preferred.
  • APICS CSCP and/or CPIM certification is preferred. 
  • Working knowledge of a tier one Demand Planning solution (e.g. SAP APO DP and SAP SNC for Vendor Managed Inventory) is a plus.
  • International business experience



Nearest Major Market: Harrisburg