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Manager, IS Integrated Business Planning Solutions

Posted Date:  Jan 26, 2023
Requisition Number:  116666

Job Title:            Manager,  Integrated Business Management (IBM) Solutions


Job Location:     Hershey, PA 


COVID-19 Vaccine Safety Mandate

This position requires that you must be fully vaccinated for COVID-19 (even if working remotely) and present proof of vaccination before beginning employment. If you receive an offer of employment, you will be asked as part of the background check process to upload a copy of your vaccination card.  If you believe you require an accommodation for medical or religious reasons related to the vaccine safety mandate, you may submit a request after you receive an offer of employment. Instructions on how to do so will be provided in your offer letter.




The Hershey Company is seeking a Manager, Integrated Business Management (IBM) Solutions to lead and own our technical platforms enabling Hershey’s IBM process.  IBM is a monthly decision-making process that evaluates and revises a 24-month rolling projection for innovation, demand, supply, key initiatives, strategic projects and the resulting financial plans.  Aligned with the business and digital strategy, the Manager, IBM Solutions will work closely with cross-functional teams to deliver end-to-end solutions while also working to define and manage a business and technology enabled roadmap.


The successful candidate should possess in-depth knowledge of Sales & Operations Planning processes.  Additionally, the candidate should demonstrate examples of successful project implementations in a consumer-packaged goods environment leading the solution from discovery through deployment leveraging a cross-functional team.  Strong communication, presentation, and relationship skills are required.


Major Duties/Responsibilities: 


Operations and Implementation Lead


  • Manage overall solution architecture supporting IBM, inclusive of current Forecast and Consensus Tracking System (FACTS) solution. The FACTS planning application is built on a back end of BW on Hana 7.5 with a front end in Analysis for Office
  • Own the day-to-day technology operations for Hershey’s IBM solutions, directing resources to ensure service levels are met.  This includes management of support incidents and enhancement requests, and facilitating communications and escalations between business and managed service teams
  • Work with business, technical and implementation teams to efficiently translate functional strategy and requirements into technical solutions that drive business capabilities
  • Drive process automation and improvements by leveraging business and technical acumen
  • Develop recommendations, solution concepts and business cases for new investments
  • Provide functional and technical direction on SAP BW and IP as it relates to IBM solutions
  • Manage and coordinate internal teams and third-party providers who are building, deploying, and supporting capabilities
  • Effectively communicate results and status of projects during various stages of their life cycle
  • Clearly communicate risks, issues, and action plans to both Business and IT leadership


Strategy Development


  • Develop and maintain the strategic vision and 3-year roadmap for Integrated Business Management capabilities supporting the long-term business strategy including analytics, upcoming technology needs, and new capabilities
  • Collaborate with business partners to advise, define, and deliver new capabilities and projects aligned with business and IS strategy based on the roadmap
  • Provide subject matter expertise with deep functional and solid technical knowledge to help address critical business problems in a scalable and sustainable fashion
  • Partner with multiple groups within IT and the business to identify and address opportunities for data, process, or adoption improvement


External Resource Management


  • Management of external contract resources including planning, procuring, allocation, and work assignment.  Validation of contract resource execution and deliverables


Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:


Minimum Experience:  


  • 5+ years leading technology solution and project delivery including end-to-end scoping, design, and execution
  • 5+ years leading technology and solution architecture for solutions leveraging complex data structures from multiple BI environments
  • 5+ years leading and managing technology solution partners and managed service providers
  • Solid functional knowledge of Integrated Business Planning processes including Supply and Demand planning and Sales & Operations Planning
  • Strong data integration, requirements gathering, functional, and technical design skills
  • Strong design/development/modelling knowledge on SAP HANA artifacts
  • Experience working directly with senior leaders within Sales and Commercial areas to develop business technology strategy and roadmap in line with business objectives and growth strategies
  • Ability to think holistically and understand the broader implications of introducing changes to a landscape of interconnected, intelligent systems
  • Strong business account and customer relationship management skills. Demonstrated ability to work closely with internal customers, across all levels including executives
  • Strong problem-solving and analytical skills, with a proven track record of delivering against multiple priorities and multiple product lines in a fast-paced, dynamic environment




  • Solid technical understanding of SAP BW, BW IP (Integrated Planning) and B4 on HANA
  • Experience developing and/or architecting solutions with SAP BW 7.5 with SAP BW Integrated Planning (IP)
  • Experience working with Supply and Demand Planning solutions such as Blue Yonder, SAP APO, or similar
  • Experience in Alteryx
  • Retail and CPG Industry experience working directly with customers, clients or vendors.
  • Project management skills; financial/budget management, scheduling, and resource management


Minimum Education and Experience Requirements: 




Bachelor's degree in Management Information Systems, or Information Systems or similar



Nearest Major Market: Harrisburg

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