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Manager of Access Management (IDAM)

Posted Date:  May 15, 2024
Requisition Number:  122024


 This position can sit remotely. 


POSITION OVERVIEW: This position works within The Hershey Company’s Information Security department.


The ideal candidate will have a strong technical background in Identity and Access Management principles and authentication concepts.  The technical manager will have direct reports and will be directly responsible for design, development, testing, maintenance, and documentation of high-quality software components and processes, as well as the strategic vision and roadmap for enterprise access management against a zero-trust framework.  A strong background in cloud identity security is preferred.



  • Deliver access management policies, processes and tools using a zero-trust approach.
  • Protect high-value data assets through principle of least privileged and just-in-time access policies.
  • Lead the team with establishing roadmap strategies to further enable automated processes to reduce risk associated with user identities as part of life-cycle management and privileged access.
  • Work with senior leadership to ensure that the program meets the needs of the business and complies with all relevant laws and regulations.
  • Ensure compliance to Hershey’s security policies through periodic reporting and controls testing.



  • Communication: As an IAM manager, you will need to be able to converse complex technical matters with non-technical staff. You should also be able to effectively communicate with other IT team members.
  • Interpersonal skills: You will need to be able to build relationships with other members of the organization, such as the security team, the IT team, and business users.
  • Problem-solving skills: You will need to be able to identify and resolve complex issues.
  • Organizational skills: You will need to be detail oriented, and able to accomplish various tasks simultaneously.
  • Time-management skills: You will need to be able to work under pressure, prioritize tasks, and meet deadlines.
  • Teamwork: You will need to be able to work as part of a group.
  • Flexibility: You will need to be able to adapt to changing requirements and technologies.
  • Learning agility: You will need to be able to adopt firsthand technologies quickly and keep up with industry trends.



  • Plan, implement, and manage access management solutions.
  • Administer user accounts and access controls.
  • Work with senior leadership to ensure that the program meets the needs of the business and complies with all relevant laws and regulations.
  • Develop and maintain training materials related to access management.
  • Keep up to date with the latest industry developments and trends.
  • Monitor compliance with internal policies and external regulations.
  • Respond to audit findings and implement remediation measures.
  • Handle escalated customer inquiries and support tickets.



  • Bachelor’s degree in computer science, Information Security, or related field of study. 
  • 5 years’ experience in IAM or related field where security first is a proven methodology.
  • 3 years’ experience in a leadership role (team lead, managed services oversight, or direct reports).
  • In-depth knowledge of identity and access management concepts, such as SSO, role-based access control, and identity federation.
  • Experience with identity and access management tools, such as Active Directory, LDAP, and Azure AD.
  • Strong understanding of authentication protocols, such as SAML, OAuth, and Kerberos.
  • Moderate understanding of risk and compliance frameworks, best practices, and compliance standards.
  • Strong technical skills, including experience with identity and access management solutions.
  • Strong project management skills.
  • Ability to troubleshoot technical issues related to identity and access management.
  • Willingness to learn new technologies and keep up with industry trends.



  • Professional certification such as CIAM, CAMS, CIMP, or CISSP.
  • 3+ years’ experience with Microsoft’s security tools.
  • Installation, configuration and tuning of application/web servers.
  • Familiarity with networking concepts like firewalls, VPNs, and DNS.
  • Knowledge of dynamic and high-level languages such as PowerShell, Java, or Python.
  • Experience with SQL databases.




Nearest Major Market: Harrisburg

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