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Part-Time Men's Utility Attendant - Hershey's Chocolate World $16+

Posted Date:  Apr 10, 2024
Requisition Number:  121511

Job Location:  Hershey, PA

Hourly Pay Rate:  $16.00 or more based on experience

Minimum Age:  16 years of age or older 

Availability:  Requires availability to work evenings, nights, weekends, and holiday shifts



Hershey’s Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests’ experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey’s Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities. 


This is a part-time position located in Hershey, Pennsylvania. The company will not provide relocation assistance or other employment benefits for this position. This position has a limited number of weekday daytime shifts during non-peak seasons.


Men's Utility Attendants work within the Utility Department of Hershey’s Chocolate World to maintain the general appearance and sanitation needs of the facility and men's restrooms during operating hours. The position requires a focus on customer service and expects that the individual is approachable, courteous, knowledgeable, and has good listening and communication skills. It is designed for a motivated, team-oriented, independent, and responsible individual who works well with minimal supervision. Task-specific training will be provided, and safety guidelines must be followed. The required skills will be learned primarily through on–the-job training.  


Summary of Major Duties/Responsibilities:


  • Must demonstrate our Customer Service Pledge
  • Must be approachable, showing that our guests are our priority
  • Must initiate contact with our guests by being courteous and greeting them with a smile
  • Must be willing to listen to our guests and provide for their needs
  • Must provide a genuine Thank You to every guest
  • Ensure facility sanitation meets the high-quality standards established by Hershey’s Chocolate World
  • Perform general cleaning tasks to include but not limited to vacuuming, mopping, dusting, trash removal, cleaning, and sanitizing surfaces
  • Maintain cleanliness of public restrooms as well as a clean supply area
  • Observe and report any sanitation problems and concerns both inside and outside the building (including cleaning blood, protein spills, and other body fluids)


Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:


  • The male attendant will clean the men's public facility restrooms and men's employee restrooms during operating hours
  • Must maintain a neat appearance and meet uniform standards
  • Must be able to walk or stand for up to 8 hours
  • Must be able to push, pull, lift, and carry 25-50 lbs. as well as overhead lifting
  • May require bending, stooping, and twisting
  • Ability to tolerate a repetitive motion of the hands, fingers, and wrists
  • Must be able to work independently and at a fast pace
  • Must be able to communicate effectively with guests, fellow coworkers, and function effectively as part of a team
  • Must have basic math skills
  • Ability to tolerate working in all types of outdoor weather
  • Ability to proficiently read, write, and speak English


 Minimum Education and Experience Requirements:


  • Education:  High school diploma or GED equivalent is preferred but not required
  • Experience:  Custodial experience is preferred but not required


This description covers the most significant duties performed, but you may be responsible for other minor-related work assignments.

Nearest Major Market: Harrisburg

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