Job Title:            Senior DevOps Engineer, Observability

Job Location:     Hershey, PA 

This position is open for 100% remote.  

Summary:

The Senior DevOps Engineer, Observability is a strategic position within The Hershey Company to drive DevOps methodologies for delivering and maintaining critical telemetry systems that provide visibility into system health, application performance, and customer experience.   A successful candidate will be able to approach a variety of application frameworks and bring them up to The Hershey Company standards for Observability.

Major Duties/Responsibilities:  

• Deploy and improve instrumentation for monitoring and logging the health and availability of systems and services.
• Develop automation to improve operational efficiencies and system integration.
• Partner with development teams in the design of their monitoring solutions.
• Build and set up new development tools and infrastructure.
• Work on ways to automate and improve processes.
• Ensure systems are safe and secure against cybersecurity threats.
• Drive a DevOps methodology across key platforms.
• Perform root cause analysis on outages.
• Support initiatives around UAT, compliance review, data integrity, data security and disaster recovery.
• Serve as a subject matter expert working with technical resources and our customers.
• Educate and create documentation on technical requirements.
• Supervise the work of onshore and offshore technical resources

Experience:              

Strong experience in building, analyzing, and troubleshooting scalable distributed monitoring platforms, including (but not limited to): 

• 3-5 years of experience in a DevOps Engineer role or master’s degree in related field
• 3-5 years working with the following (or similar) technologies
  • Splunk
  • SolarWinds
  • ServiceNow
  • Container Orchestration (Podman, Kubernetes, etc.)
  • Linux (RHEL 7 and 8)
  • Building & maintaining CD/CD pipelines
  • Azure
  • Ansible, Bash, Python, or other scripting language/tools

Education:         

• BA/BS in Web Technologies, Computer Science, or a related field 

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