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Senior Analyst, Seasonal Order Writing

Posted Date:  Dec 2, 2022
Requisition Number:  116070

Job Title:            Senior Analyst, Seasonal Order Writing

 

Job Location:     Hershey, PA

 

COVID-19 Vaccine Safety Mandate

This position requires that you must be fully vaccinated for COVID-19 (even if working remotely) and present proof of vaccination before beginning employment. If you receive an offer of employment, you will be asked as part of the background check process to upload a copy of your vaccination card.  If you believe you require an accommodation for medical or religious reasons related to the vaccine safety mandate, you may submit a request after you receive an offer of employment. Instructions on how to do so will be provided in your offer letter.

 

This position is open for 100% remote (will travel as needed).

             

Summary:

 

The Sr. Analyst will partner with the Hershey’s Sales team to lead the definition and execution of our in-house seasonal order writing solution.  This includes engaging with the customer on technical and strategy questions, designing specifications for future enhancements, defining test plans, performing functional testing, providing training to new analysts and customers, and developing presentations for key stakeholders.

 

Major Duties & Responsibilities:

 

  • Diagnose and track down any functional issues to a root or functional cause, and resolve together with partner technical resources, as needed.  Proactively communicate issue resolution to business, customer, and technical teams, as needed. Develop and maintain effective working relationships with team members, internal partners, customers, and others using good interpersonal skills
  • Collaborate with business partners to draft functional and technical requirements that clearly articulate the design, architecture, and business objective of needed solutions.
  • Generate User Stories, define test plans, perform functional tests, and configure solutions leveraging an understanding of agile business process, industry trends, and systems architecture, as needed.
  • Provide support and post implementation monitoring during initial rollout of solutions. Develop presentations as needed to provide transparency and alignment of key stakeholders.
  • Travel to home office or customers to assist with training and/or provide support during critical business periods

 

Minimum Experience Requirements: 

  • Ability to frame up and simplify complex issues, finding root causes and hidden problems. Ability to think holistically and understand the broader implications of introducing changes to a landscape of interconnected, intelligent systems.
  • Ability to act calmly and competently in high-pressure, high-stress situations.
  • 1-3 years required, 3-5 years preferred, of experience working with relational databases including exposure to database design, creating, and modifying SQL scripts/stored procedures, or python scripts.
  • 3-5 years of hands-on experience working on an agile DevOps team, using iterative software development methodologies; working with modern software architectures and exposure to Azure Cloud services.
  • 3-5 years of experience analyzing systems designed by 3rd parties, assessing risk, and calculating business value to influence 3rd party software product selection, including experience with SaaS solutions.
  • Good understanding of software development lifecycle and application lifecycle management.
  • Retail and CPG Industry experience working directly with Customers, Clients or Vendors.
  • Passion for analytical problem solving.
  • High level of personal integrity, and the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity.
  • Excellent time management skills, with a high degree of initiative, dependability, and ability to work with little supervision in a flexible work environment. 
  • Comfortable with current Microsoft Office Suite (O365) and flowcharting tools.

 

Preferred Skills:

 

  • Experience analyzing systems designed by 3rd parties, assessing risk, and calculating business value to influence 3rd party software product selection, including experience with SaaS solutions.
  • Knowledge of business process improvement programs within Hershey, the consumer-packaged goods industry or related field.
  • Retail and CPG Industry experience working directly with customers, clients or vendors.

 

Education:

 

•            Bachelor's degree in Computer Science, Math, Engineering, or related field.     

•            Master’s degree preferred

 

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Nearest Major Market: Harrisburg

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