Sr Product Mgr End User Technologies
Why Hershey:
At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.
Location: Hershey, PA (Hybrid)
About The Hershey Company
How will you fit in the big picture?
The Sr. Product Mgr End User Technologies individual is responsible for shaping and delivering the technology experiences that empower Hershey employees to do their best work every day. This role owns the strategy, roadmap, and lifecycle management of endpoint devices, mobile solutions, and AI-enabled workplace technologies, ensuring secure, reliable, and innovative digital experiences across the organization.
What will you do?
- Define and execute the product strategy and roadmap for EUC, mobile, and AI workplace solutions.
- Lead the lifecycle management of endpoint technologies across Windows, macOS, Linux, iOS, and Android environments.
- Drive adoption and optimization of AI-powered productivity tools, automation platforms, and digital workplace capabilities.
- Partner with business stakeholders to gather requirements, prioritize initiatives, and deliver high-value technology solutions.
- Establish and maintain standards for endpoint management, mobility, security, compliance, and governance.
- Monitor service performance, user adoption, and customer satisfaction metrics to continuously improve the employee experience.
- Collaborate with engineering, architecture, cybersecurity, and support teams to ensure reliable service delivery.
- Evaluate emerging technologies and industry trends to support innovation and future investment decisions.
- Champion self-service capabilities, automation opportunities, and operational excellence across the digital workplace.
Minimum Education & Requirements
Experience:
- 7+ years of experience in End User Computing, Digital Workplace Services, Mobile Solutions, Product Ownership, or related technology disciplines.
- Experience managing enterprise endpoint environments and modern device management platforms.
- Experience delivering technology initiatives involving AI, automation, or digital transformation.
- Experience working in Agile environments and managing product backlogs, roadmaps, and stakeholder priorities.
- Demonstrated success building strong partnerships and delivering business-focused technology solutions.
Education:
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
- Equivalent combinations of education and experience may be considered.
Preferred Qualifications:
- Experience with Microsoft Intune, Configuration Manager, Workspace ONE, Jamf, or similar endpoint management platforms.
- Knowledge of Mobile Device Management (MDM), Enterprise Mobility Management (EMM), Microsoft 365, cloud services, and SaaS platforms.
- Familiarity with AI-enabled productivity tools, generative AI technologies, and workplace automation solutions.
- CSPO, SAFe Product Owner/Product Manager, Microsoft Endpoint Administrator, Modern Workplace Administrator, Azure AI, Copilot, or ITIL certifications preferred.
Benefits and Perks
- Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health.
- Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match.
- Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable.
- Growth & Development: Career development programs, learning opportunities, and internal mobility.
The anticipated base salary range for this role is $155,840.00 to $194,800.00 per year. The actual base salary offered will depend on a variety of job‑related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance‑based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well‑being (as applicable). Learn more about Hershey’s benefits and all the resources Hershey provides to support our employees’ physical, emotional, and financial well‑being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
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Nearest Major Market: Harrisburg