Technician Chocolate

Job Location: Hershey, PA
 

Summary:

Reporting to the Senior Manager Chocolate R&D and working at The Hershey Company’s Technical Center, 
the position will work with multiple scientists within Chocolate R&D team to achieve company innovation goals and 
programs. 

The individual will perform basic tasks and follow standard work methods or specific instructions required to support 
product development. The individual must also be competent with data entry, basic calculations, computer 
applications, organoleptic evaluations, and be willing to support production start-ups and manufacturing. A 
successful candidate is expected to be dependable and proactive, as well as have excellent communication skills.

Specific Role Focus Area:
• Benchtop development
• Pilot plant testing
• Equipment assembly and preparation
• Support in-plant initiatives such as trials, sales sample production, and start-ups
• Identify project support needs 
• Partner with project leaders on planning and execution
• Ability to lift up to the maximum of fifty (50) pounds and prepare product for testing
• Ability to learn and apply new skills quickly
• Good time-management and organization skills to manage multiple projects

This role will interact and partner with:
• Scientists
• Engineers
• Pilot plant operations

Must be willing to travel up to 25% of the time. This is primarily a dayshift job but some off shifts and OT may be 
required

Summary of major duties:

Project support: Operate standard experimental testing or processing equipment in the 
laboratory to prepare and package products, and record and tabulate data. Assist with pilot 
plant scale-up testing by preparing ingredients, packaging materials, and processing 
equipment, assisting with the equipment operation, collecting and tabulating data, and post 
test cleanup.

Project leadership: With minimal supervision, leads small projects or segments of larger 
projects. Manages timelines and deliverables, plans and executes experiments with 
autonomy, oversees temporary labor deliverables and coordination, manages 
communication of status and results to the team and supervisors.

Lab maintenance: Responsible for organization, cleanliness, and sanitation of team 
laboratory workspaces. Maintain inventory of ingredients and supplies. Maintain regulatory 
compliance through entry of ingredient/packaging information in the lot tracking database.

Minimum Education and Experience Requirements: 
Education and Experience:
GED/HSD with min 3-4 years related experience, or BS in non-related field with no 
experience

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