Summary
Conduct testing ,verify and validate quality of product produce in the Malaysia plant. This includes participate on cross departmental team (Production, Eng., etc.) in the plant with respect to complex QRC issues (e.g. regulatory changes, product recalls, etc.). Provides support to the manufacturing operations, and conducts audits of internal QA programs and related documentation for the Malaysia plant. This includes responsibility for verifying compliance to procedures pertaining to product safety/quality. This person must keep current in food safety, quality regulations, policy and issues; and provide guidance and support to project activities in the plant.
Job Responsibilities:
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Summary of major duties:
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Compliance:
1. Verify production activities to meet quality/safety specifications and regulatory standards.Work with plant personnel to ensure that food processing equipment is properly cleaned and sanitized to meet GMP, Food Safety and allergen requirements. Validates quality processes by ensuring product specifications and quality attributes; measuring production; documenting evidence; writing and updating quality assurance procedures.
2. To control production processes and ensure its compliance with the laid down specifications.
3. Assisting Senior QRC Technician in authorize for releasing inprocess and outgoing products.
4. To carry out testing on work processes and record all in-process checksheet work carried out set by Senior QRC members to achieve set objectives.
5. Assist Senior QRC Tech to handle customers' complaints professionally. Ensure product complaints and product rejects are properly managed and responses are given intimely manner.
6. Assist Senior QRC Tech to perform tasks requested on product/process improvement and forward it to the respective party for further action.
7. To participate in any other projects/tasks undertaken by the Company from time to time.
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Subject Matter Expert
Maintains and improves product quality by completing testing on work processes and record all in-process checksheet work. This person also must have a knowledge on Acceptance quality limit (AQL), for sampling plans that applies for in-process quality checks as part of verification process. Conduct finished goods checks and conforms that the products produced are according to the quality standard and tolerances specification.
- Food Handler Trainer – To conduct FHT training to new hires and maintain the qualification of Food Handler School
- Qualified Halal Trainer – to conduct training for Halal Management System including refresher and onboarding
- Qualified Internal Auditor for FSSC22000 and Halal Management System – to perform internal audit
- PCQI – to review and verify food safety documents as per stipulated timeline
- Assisting Food Technologist in Quality Design Review (QDR) process
- Assisting Food Technologist in documenting the Product Technical Specification received from R&D
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Continuous Improvement: Identifies continuous improvement opportunities and assist in implementation through utilization of PEP program elements such as System Control Plans, Sanitation Standard Operating Procedures (SSOP), HACCP, Weight Control and Consumer Complaint Reduction.
- Assisting Food Technologist in trouble-shooting
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Global Leadership Behavior – Demonstrating the right behavior
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Education and Experience Requirements:
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Degree ,Technical Certificate or Diploma in food Science or related field or equivalent related experience
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Minimum of 1 yr ( Degree) or Min 3yrs ( Diploma) in food manufacturing related experience. Chocolate/ Confectionary plant working environment will be an added advantage.
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