Global Deduction Analyst

Work Setup: Hybrid

Location: Makati, Metro Manila, Philippines

Summary:

The Deduction Analyst manages accounts with prompt, accurate, and timely resolution of deductions that directly affect The Hershey Company’s investment in receivable assets. Analyst will work closely with Sales, Brokers, Finance Managers, Customer Service Disbursements, Global Partners, Internal and External Auditors and well as Third-party auditors, as well as Customers through their Buyers, Suppliers, Category Managers, Accounts Payable, Controllers.

Major Duties/Responsibilities:

Prepare and Manage Process Documents (5%)

Provide end-to-end process flow documents with clear, concise, organized steps, noting exceptions and control points.

Researching Deductions & Resolving Deductions (70%)

Analysis, authorization, and clearance of all customer deduction types. Deduction analysis requires a deep understanding of the Key Customer account and programs, as well as systems/applications (High Radius, SAP, CFIN, etc.) to determine validity. Communication at all levels within the organization is essential. Authorized deductions are cleared, and unauthorized deductions are coded and processed in alignment with internal guidance. Adherence to a strong system of internal controls is critical.

Mentor & Training (5%)

Special Projects/Requests (20%)

Analyzing deduction activities, troubleshooting issues, continuous process improvement projects and any other special projects necessary to improve the design and efficiency of the deduction processing center.

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:  

• Must have a strong understanding of all company policies and procedures
• Adhere to strong internal controls
• Analytical with strong attention to detail
• Think outside the box while making sound decisions
• Advance skills to run queries and ability to manage and work proficiently with large sets of data
• Reasoning Ability
• Strong verbal and written interpersonal skills, with demonstrated ability to work with and communicate at all levels
• Knowledge of product lines, promotions, price schedules, sales hierarchy, etc.
• Experience with SAP PRD, High Radius
• IRI Sales Flash
• Microsoft Office including SharePoint, Outlook, Excel, and PowerPoint

Minimum Education and Experience Requirements

Education: Bachelor’s degree required, in Accounting, Finance, Business Administration or its equivalent

Experience:

• Must have at least 2 years of accounts receivable, deductions or equivalent experience.
• Microsoft Office package proficiency is required; High Radius, SAP and CFIN experience a plus

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