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Product Configuration Analyst

Posted Date:  Sep 12, 2022
Requisition Number:  115847

Location: Makati City



Product Configuration Analyst – 1B



Role Summary: 


The Product Configuration Analyst is Hershey’s expert in full product recipe structure for all products in the Product Data Management (PDM) system.  Additionally, this role will be responsible for development of product assembly (candy plus packaging) specification development.  Role will actively manage the configuration of recipe data with the intention of keeping recipes, bill of materials and actual production aligned across manufacturing sites regardless of where they are produced or sold.  Responsible for creating both general and plant specific assembly recipes and the corresponding specifications by managing the materials (both new and existing) that establish the new multi-layer recipe structure. Coordinate with Supply Chain, Finance, GBS, and R&D stakeholders to expedite the flow of work and materials within the PDM engineering records according to project management timelines. Works with Product Change Specialists and project managers to determine progress of work and completion dates; compiling reports on product creation/change progress of work, key decisions and problems/opportunities. Upholds the Company data standards which requires engaging stakeholders across R&D, Global Business Services (GBS), Supply Chain, and the Commercial groups to ensure recipes are aligned to new product structure.



Major Duties and Responsibilities:


Management of Product Recipes in Product Data Management (PDM):

  • Manages the creation and maintenance of Hershey’s new multi-layer, general recipes in the Product Data Management (PDM) system according to the Accolade project decisions, Product Development expectations, and Engineering Record assumptions.
  • Validate the inputs, quantities, units of measure, outputs and any associated key data attributes as they create full product recipes.
  • Manages materials within recipes (both general and plant specific) to represent manufacturing processes and production confirmation points to support product costing, co-packing, and an expanding level of agile supply chain strategies
  • Champion and facilitate appropriate use of the recipe data
  • Verify all product changes have a Product Engineering Record used for development. 



Creation of Product Specifications from Recipes:

  • Requests new materials to complete the specifications and subsequent recipes while ensuring to keep or expand the product data standards established for multi-layer recipes
  • Leverage the PDM tool to establish Specifications for each level of the recipe according to data standards.  Confirm the specifications are established in line with data standards
  • Champion and facilitate appropriate use of the specification data
  • Maintain Shelf Life data for all packaging recipe layers which supports inventory and order management needs
  • Subject matter expert on assembly specifications derived from assembly recipes.



Bill of Materials Preparation:

  • Analyze final recipes for completeness and correctness to ensure delivery of first-time correct recipe content to ensure no changes are required in downstream Bill of Materials and Product Costing steps.
  • Authorize release of recipe data through PDM to the Product Change Specialists for the Recipe to Bill of Material Sync step
  • Champion and facilitate appropriate use of the data that fall within the respective domain.                         



Data Validation and Quality Review:

  • Upholds the Company data standards for recipes, assembly specifications, and bill of material which requires engaging stakeholders across R&D, Global Business Services (GBS), Supply Chain, and the Commercial groups
  • Process expert on recipes and specifications.  Engages with project teams during system and process improvements to ensure appropriate use of recipe and specification data.
    • Identifies process and system gaps, recommends, solutions to address and supports implementation of imporvements




Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: 



  • Functional & Domain Knowledge – product recipes, materials, specifications & product/packaging assembly (preferred)
  • Strong understanding of manufacturing processes with a working knowledge of recipe development, materials management, bill of materials, and product costing
  • Drive for process excellence combined with systems orientation
  • Tool Knowledge – SAP, Microsoft office tools.
  • Knowledge on reporting & KPI measurement





Soft Skills:

  • Good Communication Skills – Written and Verbal
  • High level of organization and attention to details, including process and data compliance
  • Strong Analytical and Problem Solving Skills/ Solution Driven Approach
  • Good stakeholder management skills
  • Works with minimum supervision
  • Proactive
  • Project Management Skills and ability to prioritize






Customer Focused and Results Oriented:

Understands issues from the customers’ perspective; considers the impact of decisions, processes, services on the customer; demonstrates passion for providing excellent customer service; treats customers with respect and care and uses a variety of approaches to identify customer needs; conveys a sense of urgency to get things done; ensures that there are necessary resources available for resolution of escalated customer issues; monitors the quality resolution of customer issues.



Problem Solving:

Detailed oriented; uses rigorous logic and methods to solve difficult problems with effective solutions; effectively researches and probes all sources for answers; can see/recognize hidden problems and look beyond the obvious.



Listening and Interpersonal Skills:

Practices attentive and active listening and has the patience to hear people out; can accurately restate the views of others even when he/she personally disagrees; relates well to all kinds of people, up, down, and across the internal organization and externally; builds rapport quickly; develops constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably.






Education: Bachelors Degree Required




  • At least 3-5 years total work experience in  an analytical and/or strategic role involving business processes. 
  • Must have strong business partnering experience with stakeholders.
  • Must have excellent written and verbal English communication skills.
  • Must have working knowledge in SAP and Microsoft 365.
  • Strong preference given to candidates with Bill of Materials experience.
  • Strong preference given to candidates with functional and domain knowledge on product recipes, materials, specifications & product/packaging assembly.
  • Strong preference given to candidates with Material Master Data Management experience.
  • Must have strong business partnering experience with stakeholders.
  • Must be adaptable to changes.
  • Must be amenable to work on night shifts.
  • Must have the capability to establish rapport and strong collaborative relationships with cross functional teams while also having the ability to push back when needed.



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