Supervisor, Labor Scheduling & Training

Job Location: Memphis, TN

Summary:

The Supervisor of Labor Scheduling & Training is responsible for developing and implementing a learning structure to encompass all positions at the site level while creating a culture of continuous learning. This position requires a forward thinker who doesn’t accept the status quo but fosters a mindset of continuous improvement always looking for a better, more effective way to teach employees and develop leaders. The Leader will develop and manage implementation plans as we move to a digital platform for our learning content.

In addition, the Supervisor of Labor Scheduling & Training will:

• Manage the hourly employee job training and qualification processes within the annual budget.
• Supervise hourly training coordinators and line trainers.
• Coordinate weekly employee job movement to new positions/shifts for training.
• Assist with the creation and maintenance of training documents (i.e., Step-up cards)
• Support new hire onboarding, orientation, and assessment processes.
• Manage monthly metric reporting for the L&D steering team.
• Selection and development of hourly Trainer Certifiers.
• Ensure Step-up Cards are updated and accurately reflect the correct processes and procedures
• Oversee the Step-up Card review process.
• Lead the daily direction of Trainers along with coordinating the activities of manufacturing line-level Training Specialists
• Lead the plant-level Learning and Development Pillar
• Actively participate in the corporate Learning and Development Pillar
• Utilize data to make informed decisions. Work cross-functionally to identify labor needs and create data dashboards to visualize short-term opportunities and long-term trends and forecasts.
• Leverage data and trends to create a budget that includes the new employees required yearly.
• Organize and simplify skills matrices. Partner with Team Leaders and other departments to develop line and employee-specific training plans
• Develop metrics to track training progress, identify gaps, and create plans to close those gaps
• Present material to various groups, including new employees, incumbents, plant leadership, and corporate partners

Skills and Experience:

• Advanced experience with Microsoft Office suite of products with the capability to learn digital platforms as required
• Strong analytical skills
• Ability to break down ambiguous, complex situations into actionable items to develop a simplified process
• Strong oral and written communication skills
• Exceptional interpersonal skills
• Attention to detail and accuracy.
• Ability to manage time efficiently and without supervision to meet deadlines.
• Self-motivator; excellent problem-solving and organizational skills.
• Must be flexible to staffing changes and react quickly and efficiently. 
• Must be multi-task oriented and able to handle constant work interruptions.
• Strong problem-solving, analytical, and math skills.
• Ability to communicate effectively at multiple levels of the organization daily.
• Proficient in the use of SAP/S4 or similar software
• Supervisory experience

Minimum Requirements and Education:

• 4-year degree in a relative business function is required
• Experience in a fast-paced manufacturing environment
• Experience creating, analyzing, and reporting data to impact business decisions is required.
• Minimum 3 years of production planning and/or labor scheduling experience in manufacturing is required.

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