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Note: If you apply for a role at Hershey through our career’s website, we may use technologies that use automation to filter your candidacy based on objective criteria. We also use AI-enabled tools that help us facilitate the selection of our future Hershey talent. These tools may help with activities such as matching and scoring candidates to roles based on requirements and scheduling interviews. These systems process only the information you provide in your application, including your resume, work history, education, and responses to screening questions. While these technologies assist with certain steps in our recruitment process and may provide recommendations, all final decisions, including those affecting whether candidates advance to subsequent stages in the applicant process, are made by our talent acquisition teams with meaningful human review and independent judgment. Depending on your location and the specific role you apply for, additional disclosures about our use of AI in recruitment may be provided to you separately.

Associate Manager, Inland World Travel Retail

Posted Date:  Nov 5, 2026
Requisition Number:  130979

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

Why Hershey?

At The Hershey Company, we make more moments of goodness through some of the world's most iconic brands, including Hershey's, Reese's, Kit Kat®, Jolly Rancher, Twizzlers, Dot's Pretzels, Lesser Evil and more. Our team supports a global portfolio of over 90 brands, creating opportunities to shape strategies and drive impact across a breadth of businesses that few companies can offer.
 
While many organizations focus on a handful of brands, Hershey provides exposure to a diverse portfolio of category-leading brands enjoyed by consumers around the world. What truly sets us apart is our legacy. Inspired by Milton Hershey's belief that business should create opportunity for others, we have been making a positive impact for more than a century through our commitment to communities, philanthropy, and our longstanding partnership with Milton Hershey School.
 
When you join Hershey, you become part of a company where purpose, growth, and making a difference are woven into how we do business every day.

How will you fit in the big picture?

The Associate Business Manager, World Travel Retail, USA will help grow Hershey’s business across travel retail markets in the Americas. You will develop and execute customer and sales plans that drive net sales, gross profit, operating income, market share, and customer profitability.
 
 
In this highly collaborative and customer-facing role, you will strengthen distributor and key customer partnerships while working closely with Marketing, Finance, and Supply Chain. You will help translate regional strategy into high-impact commercial execution and ensure the right products reach customers at the right time, price, and quality.

What will you do?

  • Develop and execute customer, channel, category, and market strategies that deliver profitable growth across the Americas travel retail business.
  • Build joint business plans with distributor partners and key customers, establishing clear priorities, performance measures, and growth opportunities.
  • Own and manage the trade-spend budget, including annual planning, monthly performance monitoring, and adjustments needed to achieve business objectives.
  • Lead the execution of customer and trade marketing programs, including assortment, pricing, promotions, merchandising, and in-store activation.
  • Establish and monitor commercial KPIs, including sales, inventory, speed to shelf, retail execution, and program performance.
  • Partner with Finance to support healthy market, brand, channel, and customer P&Ls and maintain appropriate financial controls.
  • Collaborate with Supply Chain to improve product availability, freshness, fill rates, inventory, and product quality.
  • Develop distributor capabilities by delivering sales training, performance expectations, and ongoing business guidance.

Minimum Education & Requirements

Education: Bachelor’s degree, preferably in Marketing, Business Management, or a related field.
 
Experience: 3+ years of relevant experience in sales, business development, customer or trade marketing, or a related commercial function. Experience in Americas travel retail is preferred. 
  • Demonstrated knowledge of sales and customer or trade marketing.
  • Strong business and financial acumen, including experience managing budgets and analyzing performance.
  • Working knowledge of supply chain and logistics.
  • Excellent written, verbal, interpersonal, and presentation skills.
  • Proficiency in Microsoft Office applications.
  • Ability to build effective relationships with customers, distributors, and cross-functional partners.
  • Mandarin Chinese language capability is a plus

Benefits & Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
  • Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health begin on Day 1.
  • Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
  • Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
  • Growth & Development: Career development programs, learning opportunities, and internal mobility
Benefits may vary based on role, location, and eligibility.

The anticipated base salary range for this role is $85,040 to $106,300 per year. The actual base salary offered will depend on a variety of job‑related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance‑based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well‑being (as applicable). Learn more about Hershey’s benefits and all the resources Hershey provides to support our employees’ physical, emotional, and financial well‑being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.  You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information.  You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request. 


Nearest Major Market: Miami

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