Senior Manager Information Services - Mississauga

Job Title: Senior Manager Information Services – Mississauga 

Work Setup: Hybrid (3 days in the office, 2 days at home)

The Hershey Company

Your career. Your ownership. Together, we’ll make more Moments of Goodness.

Hershey employees get to make real, impactful changes daily. We are looking for thinkers, leaders and challengers – people who initiate and make a true impact. Here at Hershey Canada, we strike the perfect balance between autonomy and support. Our managers are equipped to foster your career aspirations and empower your growth. With resources like e-learning, coaching, cross-functional projects, your personal and professional growth is paramount to the team. Hershey’s people-focused mindset is what makes our culture so sweet.

Major Canada brands include OH HENRY! HERSHEY’S KISSES, BROOKSIDE, POT OF GOLD, JOLLY RANCHER, REESE’S, TWIZZLERS, HERSHEY’S, SKOR, CHIPITS and ICEBREAKERS.

Hershey Canada is proud of our position as Forbes Canada’s Top Employer. We’ve been recognized as a Greater Toronto Top Employer’s for the 5th consecutive year. We’ve also been named as a Great Place to Work for 2024 - 2025!

At The Hershey Company, we're committed to making a difference in the communities where we live, work and do business. This commitment dates from the earliest years of our company and is a vital part both of our heritage and of who we are today.

Role Overview:

The Senior Manager Information Services Canada serves as the primary IS liaison for the Canada geo-cluster, acting as a strategic IS co-pilot to support IS strategies, priorities, and roadmaps execution with strong business relationship management (BRM) and communication skills, being accountable for delivery and quality of Information Services.

Key responsibilities:

• Act as a bridge between business units and IS, EA, strategy, and service delivery teams, fostering strong relationships to drive innovation, value, and strategic priorities
• Manage a global portfolio of business applications projects, ensuring seamless integration between governance, IT service delivery, service providers, and business stakeholders
• Lead the implementation and operations of enterprise-wide and region-specific IS solutions across Canada
• Develop and manage cross-functional partnerships at global, regional, and local levels to execute enterprise, regional, and local solution strategies that align IS budgets and projects with business objectives to maximize ROI
• Ensure compliance with global IS policies, and provide leadership in the design, testing, implementation, and support of IS solutions
• With a “founder’s mentality,” identify and manage new growth opportunities and/or next frontier technologies for enterprise solutions in the portfolio through lifecycle management phases (innovation, growth, sustain/continuous improvement, retire/replace)

Education, Experience & Qualifications:

• Bachelor’s degree in Computer Science or Engineering required
• Master’s degree and/or equivalent experience preferred
• 8+ years of experience managing, implementing, and/or supporting IS solutions
• 5 years of experience managing mid to large scale projects ($500k – $5M)
• 5 years of leadership experience in international markets
• 5 years of experience leading global teams
• Deep understanding of Corporate Systems (Supply Chain, Finance, HR, Legal) and Commercial Systems (Sales, Marketing, Trade Promotion, Merchandising)
• Strong project management skills with proven ability to assess options, balance costs and benefits, and drive effective decisions
• Strategic thinker with a focus on leveraging emerging technology trends to enhance business outcomes
• Polished communicator with executive presence, adept at delivering clear, concise updates to diverse stakeholders
• Comprehensive knowledge of IT domains: security, change management, data handling, business continuity, operations, and asset management
• Strong analytical and problem-solving skills with expertise in business process technologies
• Experience in supporting global manufacturing environments with tailored IT solutions
• Ability to lead enterprise-wide collaboration, driving alignment and shared success
• High level of integrity, confidentiality, and sound judgment
• Exceptional written and verbal communication skills