Senior Specialist HRIS
About The Hershey Company
The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.
At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.
Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.
The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.
How will you fit in the big picture?
The Senior HRIS Specialist plays a critical role in the management, optimization, and continuous improvement of HR technology solutions. This role is responsible for supporting key annual processes (including Open Enrollment), managing HR system integrations, and providing system administration across HR platforms. The position partners closely with cross-functional stakeholders - including HR, HR Service Delivery (HRSD), Benefits, Payroll, IS, and external vendors - to deliver scalable, secure, and well-governed HRIS solutions that support business needs.
What will you do?
HRIS & Annual Process Support
- Act as a liaison between key stakeholders and technical teams to translate business requirements into scalable system solutions.
- Partner with cross-functional stakeholders to support end-to-end system delivery for various processes including the planning, configuration, testing, validation, and go-live readiness.
- Troubleshoot and resolve issues in a timely manner.
HR Systems Integrations & Platform Administration
- Support integrations between the core HRIS system, vendors and downstream systems.
- Partner with IS and vendors to design, test, monitor, and troubleshoot data feeds and interfaces.
- Ensure integrations and system configurations meet data governance, security, and compliance requirements, including audit readiness and access controls.
- Serve as a system administrator across various platforms, including configuration, user access management, role-based permissions, and ongoing system maintenance.
- Manage system updates, enhancements, and releases, ensuring minimal disruption to business operations.
- Develop and maintain system documentation, training materials, and user guidance.
Continuous Improvement
- Identify opportunities to streamline processes, reduce manual effort, and enhance the employee experience.
- Partner with stakeholders to implement automation, system enhancements, and process improvements across HR platforms.
- Capture lessons learned and contribute to retrospectives and forward-looking planning.
Other Duties as Assigned
- Support additional HRIS initiatives across various processes (e.g., Year-End activities such as Open Enrollment) as needed.
Minimum Education & Requirements
Required Qualifications
- Bachelor’s degree in Human Resources, Information Systems, Business, or a related field.
- 3+ years of HRIS experience.
- Hands-on experience configuring and supporting HRIS platforms (e.g., SAP SuccessFactors).
- Experience supporting HR system integrations, file feeds, and vendor interfaces.
- Proven ability to manage complex timelines, multiple stakeholders, and time-sensitive deliverables.
Preferred Qualifications
- Experience administering or supporting HR technology platforms.
- Experience working with HR technology vendors and managing integrations.
- Strong analytical skills, including validating large data sets and performing reconciliations.
- Demonstrated success driving process improvement, automation, and system optimization.
- Experience leveraging AI tools (e.g., Copilot, Gemini, Claude) to improve efficiency and decision-making
- Familiarity with creating or utilizing AI agents is a plus
Key Competencies
- Strong attention to detail and data accuracy
- Ability to operate effectively under tight deadlines
- Clear, professional communication with both technical and non-technical stakeholders
- Proactive problem-solving and continuous improvement mindset
- Strong collaboration and stakeholder management skills
Benefits and Perks
At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
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Health & Wellbeing: Medical, plus wellness programs that support your physical and mental health
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Financial Security: Competitive pay, annual incentive opportunities
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Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
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Growth & Development: Career development programs, learning opportunities, and internal mobility
Benefits may vary based on role, location, and eligibility.
