Sr Specialist Retirement

Position title: Sr Analyst HR Benefits (Retirement Benefits Specialist)
Location: Remote in Mexico
English proficiency: B1+ (Intermediate or higher)

ROLE OVERVIEW
The HR Benefit Analyst is the main point of contact for benefit programs for retirees, LTD employees, COBRA coverage; Partnering with internal stakeholders and vendors for invoices processing. The role is key for follow-up with the vendor for health-related benefits of retirees, while also provide guidance and support for employees that are retiring.

ACCOUNTABILITIES

• Oversee the enrollment, eligibility verification, and ongoing support for retiree benefit programs, including medical, dental and vision.
• Coordinate LTD coverage administration, liaising with employees, insurance carriers, benefit payments, and status changes.
• Administer COBRA continuation coverage, including notification, eligibility tracking, enrollment processing, and communication with qualified beneficiaries.    
• Process vendor-provided invoices for timely approval and processing.
• Serve as a primary point of contact for retirees, LTD participants, and COBRA beneficiaries to address benefit-related inquiries and provide guidance on coverage, eligibility, and billing.
• Manage retiree's marketplace insurance provider, escalating issues and ensuring accurate data sharing with vendor
• Tracking of LTD employees to ensure timely payment of benefits for coverage continuance in partnership with Leaves Team.
• Process vendor invoices as needed, while proper coding according to business area and employee cost center.
• Assist in retirement stage to employees (retirement kits and consultation) and provide support to COBRA users eligible employees.

Knowledge, Skills & Abilities

• Experience in benefits administration, with a focus on retiree, LTD, or COBRA programs preferred.
• Knowledge of relevant laws and regulations (e.g., COBRA, ERISA, HIPAA).
• Strong analytical, communication, and organizational skills.
• Proficiency in HRIS and benefits management systems, as well as Microsoft Office Suite.
• Ability to manage sensitive data with confidentiality and integrity.

Experience & Education

• Degree: A bachelor's degree in Human Resources, Business Administration, Information Technology, or a related field is required
• Experience: A minimum of 2-3 years of experience in benefits delivery