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Sr. Analyst, Process Optimization

Posted Date:  Dec 8, 2023
Requisition Number:  120450

Sr. Analyst, Process Optimization

Location: Providencia



This position is responsible for supporting the Manager, Process Optimization and Associate Manager, Process Optimization in leading Simply & Digitize (S&D) Enterprise Initiatives and Hershey Business Platforms (HBP) Continuous Improvement (CI) needs. This role focuses on blueprinting, designing, and implementing process improvements in a way which adds value, removes inefficiencies, and mitigates risk for global processes.



Process Optimization:

  • Identify business process re-engineering, standardization, and simplification opportunities as appropriate.
  • Collaborate with Subject Matter Experts to identify business requirements by understanding existing (as-is) or to-be processes.
  • Partner with Subject Matter Experts to define and design Optimization roadmap as appropriate.
  • Provide governance on process documentation to enable the business to deliver key process documentations in alignment with all process policies and procedures.
  • Maintain Process Optimization documentation repository for all initiatives led and executed by Process Optimization team for archiving and historical reference.
  • Use standard project management techniques and assess optimization candidates, co-develop roadmaps, and provide timeline estimates for development of projects.
  • Deliver optimization project implementation according to plan.
  • Build relationships with key stakeholders affected by the HBP project portfolio, as well as the HBP Leadership who support these business partners.
  • Embody Hershey behaviors, communicating clear and consistent messages, relying on data and facts to advocate a position or overcome objections.

Training and Reporting:

  • Provide reports and updates to internal PrOpt Management Team on Projects and Change Management needs.
  • Participate in the building and cascading of Continuous Improvement Lean Tool Trainings (Yellow Belt Trainings) to all HBP resources to ensure a Continuous Improvement mindset across HBP Business Units


Knowledge, skills and abilities required

  • Subject Matter Expertise in Finance, preferred.
  • Lean/ Six Sigma Greenbelt or Blackbelt Trained/Certified or any comparable advanced process certification, preferred.
  • Proven communication skills.
  • Analytical and project management skills with the ability to manage multiple assignments simultaneously.
  • Strong interpersonal skills demonstrating the ability to work independently and with a cross functional team.
  • Excellent technical and analytical/statistical skills.
  • Detail oriented, logical, and methodical approach to problem solving.
  • Strong team builder, change agent, and motivator.
  • High-energy, self-starter, and agile.


  • Bachelor's/College Degree in Business, Industrial Engineering, or equivalent experience, required.
  • Lean/Six Sigma Greenbelt or Blackbelt Trained/Certified or any comparable advanced process certification, preferred.



  • 2-3 years’ experience in Business Process Optimization and/or Continuous Improvement or Project Management.
  • Subject Matter Expertise in Finance, preferred.




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