Senior Manager IT Portfolio Governance and Resource Management

Location: Remote, India

Position Title:  Senior Manager IT Portfolio Governance and Resource Mgmt

The Senior Manager IT Portfolio Governance and Resource Mgmt plays a crucial, strategic role in ensuring that an organization's investments in IT projects and initiatives are aligned with its overall business goals and deliver maximum value.  This role is centered on establishing and maintaining the structure, policies, and processes (governance framework) that guide and oversee the entire collection, or portfolio, of IT investments.

The role requires:

The core role is to serve as the bridge between IT execution and executive business strategy. They ensure:

• Strategic Alignment: Every IT investment (project or program) directly supports and moves the organization closer to its strategic objectives.
• Value Maximization: The overall portfolio is optimized to deliver the highest possible business value and return on investment (ROI).
• Oversight and Control: Consistent standards, decision-making processes, and performance monitoring are applied across all initiatives.

Key Responsibilities:

1. Governance Framework and Standards

• Establish and Maintain: Develop, implement, and enforce the formal governance framework, standards, policies, and procedures for IT portfolio management.
• Define Decision-Making: Define the roles, responsibilities, and decision rights for various governance bodies (e.g., Portfolio Governance Committee).
• Ensure Compliance: Monitor the portfolio to ensure all initiatives comply with organizational standards, methodologies (like Agile or Waterfall), and regulatory requirements

2. Portfolio Planning and Prioritization

• Strategic Alignment: Collaborate with senior leadership and business unit heads to define portfolio goals that align with the corporate strategy. Collaborating with IS portfolio managers across IT department to understand priority of projects, creating roadmap for each portfolio that will be consolidated into an integrated IT roadmap
• Intake and Evaluation: Centralize and manage the intake process for new project proposals, evaluating them based on strategic fit, business value, risk, and resource requirements. Collaborate with the Transformation Program Team to integrate IT governance with the broader Hershey’s Integrated Prioritization System to manage project intake.
• Prioritization: Drive the prioritization and sequencing of projects, often facilitating a governing body to make data-driven decisions on which projects to fund, defer, or stop (Portfolio Balancing).

3. Monitoring, Reporting, and Risk Management

• Performance Monitoring: Establish and track key performance indicators (KPIs) and metrics for the overall portfolio and its constituent projects/programs.
• Reporting: Prepare and deliver regular, transparent reports to senior management and stakeholders on portfolio health, progress, financial status, and strategic achievement.
• Risk Management: Identify, analyze, and manage risks and dependencies that span across multiple projects or threaten the portfolio's overall success.

• Process Improvement: Drive continuous improvement of the portfolio management process, adopting best practices and tools to enhance efficiency and effectiveness.

4. IT Resource Management

• Manage and optimize the allocation of critical resources (people, systems, funding) across competing projects to prevent overallocation and ensure the highest priority projects are adequately staffed.
• Collaborating with the GCC organization to create end-to-end process from demand intake to resource allocation that will give visibility across Grow (enhancement) and project work.  

Required Skills and experience:

• MBA (preferred)
• 5–10 years of experience in IT Portfolio Governance roles with hands-on strategic planning, business case development and prioritization methodologies responsibilities
• Experience designing, implementing, and enforcing standardized portfolio and project management methodologies (e.g., PMBOK, PRINCE2, Agile Portfolio Management).
• Hands-on experience with Portfolio Management applications such as Clarity, ServiceNow, Microsoft Azure DevOps.
• Advanced presentation, public speaking skills and ability to drive C-suite/senior leadership level discussions