Digital Training Content Developer

Job Location: Robinson

Pay Level: Hourly  

Job Summary:

We are building a manufacturing training team that will create the future of Hershey’s manufacturing skilling strategy, directly impacting retention and recruitment, productivity, our employee experience, and our employee value proposition. This is an exciting opportunity to grow your Learning & Development career!

This individual will be an on-site instructional designer responsible for creating new digital training assets to meet the needs of our modern learners in manufacturing. They will report into our corporate Lean Manufacturing team while being a member of the plant training team and will need to be comfortable operating in a matrixed environment.

This content creator will work with both plant and corporate stakeholders to design, develop and implement learning programs following the TWI (“Training Within Industry”) manufacturing training methodology. The role requires adherence to established learning standards, corporate visual standards, and will be required to produce learning objects and instructionally sound programs through various technology-based tools. Additionally, the instructional designer is responsible for adhering to the plant’s employee handbook, and complying with regulatory requirements, company and plant policies, procedures, and rules in their area of responsibility. 

Role Responsibilities:

• Create new training content by capturing video and photo images on the plant floor and converting standard processes into digital training documentation
• Prioritize content creation work in order to meet training development milestones
• Work with SMEs (Subject Matter Experts) to simplify complex content, removing unnecessary details and always asking, “what does the learner NEED to know?”
• Coordinates production and translation of training materials and assists with associated deployment/rollout activities

Required Qualifications:

• Bachelor's degree in Instructional Design or related fields, or equivalent 3 - 5 years of work experience in related field preferred.
• Manufacturing experience strongly preferred.

Technical Skills:

• Videography and photography, including production and editing
• Strong proficiency with MS Office 365 Suite including Outlook, Teams, SharePoint, Word, PowerPoint, and Excel
• Experience with (some but not all of) the following content development tools- and a curiosity to learn as needed:
• Articulate Storyline, Articulate Rise, Camtasia, Adobe Creative Suite
• Familiarity with Training Within Industry’s job instruction methodology is a plus

Additional Skills:

• Self-driven and independent working style
• Excellent verbal and written communication skills, technical writing skills a plus
• Professional maturity
• Collaborative working style
• Attention to detail

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