CSE Snacks & Grocery
Why Hershey:
At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.
Locaton
Bentonville, AR
This position will remain posted internally for a minimum of seven (7) days from the posted date. After the minimum posting period has been met, the posting may be removed at the discretion of the hiring team when recruitment needs have been met. Employees interested in the role are encouraged to apply before the minimum posting period ends to ensure timely consideration.
About The Hershey Company
The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.
At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.
Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.
The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.
How will you fit into the big picture?
What will you do?
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1. Manage Specialized Client Portfolios or Workstreams This responsibility manages a defined set of accounts or client related workstreams that require advanced subject matter expertise. It regularly reviews performance, identifies emerging issues, and recommends targeted actions to the broader team. This ensures stable performance and supports steady growth within the portfolio or workstream.
2. Develop and Execute Targeted Account Growth Actions This responsibility translates account strategies into specific growth activities such as cross sell efforts, program rollouts, or tailored promotions. It coordinates with sales, marketing, and operations to implement these actions and monitors results against targets. This work delivers measurable gains in revenue, share, or profitability for assigned accounts.
3. Resolve Difficult Client Issues Within Area of Specialization This responsibility handles client issues that are complex within its specialty, such as recurring service challenges, commercial disputes, or implementation gaps. It analyzes information, evaluates options, and recommends practical solutions that balance client needs and company policies. This stabilizes relationships and prevents escalation to more senior levels.
4. Create Tailored Proposals and Commercial Recommendations This responsibility develops customized proposals, price packages, or solution recommendations for assigned accounts within defined guardrails. It collaborates with finance, legal, and other partners to ensure alignment with internal requirements. This supports successful negotiations and improves win rates on key opportunities.
5. Provide SME Guidance to Peers and Adjacent Teams This responsibility advises peers and adjacent teams on best practices for managing specific account situations or client types. It reviews their work, shares insights, and suggests improvements without direct supervisory authority. This builds broader capability in Account and Client Management and improves consistency of client experience.
Minimum Education & Requirements
- 5+ years of relevant business experience, including customer sales/account management experience.
- Strong financial acumen and analytical capabilities.
- Proven negotiation, problem-solving, and relationship-building skills.
- Experience developing customer business plans and delivering profitable growth.
- Bachelor's Degree required.
Benefits & Perks
- Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
- Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
- Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
- Growth & Development: Career development programs, learning opportunities, and internal mobility
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.
You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.
To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
Nearest Major Market: Fayetteville