Senior Analyst Learning & Development

Job Location: Hershey, PA

This position can also be remote. 

Travel Requirements: 0-15%

This position will require a limited amount of travel, working with Home Office and in the field to coach and develop team members. Level of travel will vary based on location.
 

Why Hershey? 

Over more than a century, our iconic brands have been built on a foundation of community investment and connections between people around the world. Equally competitive and compassionate, we continue to build a legacy as we invest in the people and snacks of the future. 

From the beginning, Milton Hershey believed that if you do good, you’ll do well. By doing what we do best—from our delicious snacks to spreading goodness in our communities—we bring people together. 

The spirit of creating human connections that motivated our founder over 130 years ago remains the driving force that inspires our 18,000 employees today.  And while much has changed in America since the days of Milton Hershey, the power of building connections with those around us—from consumers and shareholders to our partners and employees—remains vital to the future of our children, our communities, and our business.  

Our people are our competitive advantage, and we thrive on a collaborative environment where each one contributes their expertise. We are a high-performing team that loves winning in a fast-paced environment, but never doing it alone.  

Summary of Role: 

Supporting The Hershey Company’s Sales Organization (non-Retail) through the delivery dynamic training plans each year that are tailored to individual team members’ roles across all classes of trade relevant to their specific responsibilities. ​

Responsibilities:

• ​​Aid in the development and refinement of training materials and plans by gathering data on team members’ roles and responsibilities.
• Collaborate with team members to identify their training needs and provide input on how training can be tailored to their roles.
• Assist in coaching and lead the facilitation of the training of team members across a variety of roles within the Sales Organization so they are equipped to deliver solutions for Hershey’s internal and external partners.

• Support subject matter experts in the creation and updating of training materials by providing relevant data insights and feedback.
• Serve as a resource for managers in creating and supporting an onboarding process for the department and help identify key milestones for new hires.
• Administer and collect feedback from training sessions, analyze the data, and provide insights on areas for improvement.
• Work with vendors to secure training resources and coordinate training events to support our team members.
• Develop and curate training tools and resources such as job aids, knowledge articles, e-learnings, etc.

Qualifications:

• Communication and collaboration
• Presentations, coaching, and/or facilitation
• Project management and prioritization
• Problem solving and critical thinking
• Adaptability and learning agility
• Knowledge of CPG industry trends
• Storytelling
• Intellectual curiosity

Suggested Qualifications (not required):

• Understanding and/or experience with L&D tools, such as: Vyond, Articulate Storyline, Adobe Creative Cloud, Adobe Connect, Camtasia, and/or SuccessFactors LMS

Experience & Education:

• Bachelor’s degree (required)
• Exposure or experience with ​​Category Management, Sales, L&D, and/or CPG Sales ​department(s)

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